Simple returns
Returns Portal
Start a return by choosing the relevant destination below. Keep your order number and the email used at checkout ready.
Choose Your Return
If you are unsure which option applies, contact Customer Care before posting your jewellery.
United Kingdom
Begin a tracked UK return.
Explore →European Union
Request EU returns instructions.
Explore →United States
Request US returns instructions.
Explore →Rest Of World
Speak to Customer Care before sending your parcel.
Explore →